Hardware Support & RMA

August 7, 2015 2:01 pm Published by

VExpress provides a comprehensive hardware support service for the products we sell. This service includes equipment warranty and equipment repair services if required. All equipment returned to VExpress is assigned a unique Return Materials Authorisation (RMA) number for future referencing and tracking.

  • Management of RMA/DOA warranties for our major vendors
  • Loan equipment management where available
  • Batch fault escalation to our vendors based on fault history

 

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